Internet leads can help agents get started, but the real goal is turning each lead into lasting relationships and repeat business.
Are you building a real estate business you actually own, or are you just renting your leads?
Earlier in my career, my business looked very different than it does today. I worked mostly with team-generated opportunities. Because of that structure, I didn’t spend enough time intentionally building my own long-term pipeline.
At the time, that approach made sense to me. However, with the benefit of experience, I’ve realized how important it is for agents to build something they truly own. You need a business that grows with you over time.
This perspective shapes how I support our agents today. I want our agents to feel confident that the work they do now is building a sustainable, long-lasting future.
Our “hot take” on internet leads. Team-generated leads, like the Zillow Preferred leads our agents receive, are a great starting point. But they should never be the end goal.
Leads act as training wheels to help you build momentum, sharpen your skills, and fill your pipeline. But if you only ever work with leads that someone else provides, you will always be dependent on the system.
Turning one deal into three. We are very intentional about this. While we provide a lot of leads, we don’t want you to rely on them forever. Our goal is for every single lead you receive to turn into more than just one transaction.
“Use leads as a tool, not a crutch, and start building a business you actually own.”
Ideally, for every team-generated lead, you receive at least two referrals and a client for life. That is how you take something temporary and turn it into something sustainable. That is how you turn an internet lead into your business.
Earning the relationship. An online lead doesn’t start as your client. You have to earn that relationship. You do that by:
● Showing up professionally
● Communicating clearly and consistently
● Educating the client instead of just “selling” to them
● Following through every single time
When a client feels genuinely taken care of, they don’t think of you as the agent they were assigned. They think of you as their go-to realtor. You become the one they trust and the one they call again and again.
A lead is a single opportunity, but a referral is a relationship. When you focus on relationships, your business starts to compound. Friends refer friends, family refers family, and coworkers talk. Over time, your pipeline starts building itself instead of you chasing the next deal.
We don’t want our agents stuck in a model where income feels unpredictable or where their business disappears if a platform changes its rules. We want you to have the stability and freedom that comes from a referral-based business.
Early on, your business might feel “lead-heavy,” but if you are intentional, one lead turns into a lifetime client, and that client turns into two referrals. Fast forward a few years, and the phone will start ringing for you. You won’t have to pound the pavement chasing every single opportunity. That is when real estate becomes a lot more fun and a lot more profitable.
One of our top producers now closes around $30 million a year. At this point, it is all his own business. He doesn’t even take team-generated leads anymore. That is the goal we want every agent to reach.
If you’re an agent who wants to build a long-term, referral-based business instead of relying only on internet leads, I’d be happy to connect. You can call or text me anytime at (210) 332-2359, email me at careers@nealteam.com, or reach out if you’d like to have a conversation about your goals and what you want your business to look like long term.
